Please contact email@example.com prior to returning any items. We promise to be reasonably accommodating and do our absolute best to leave you satisfied with your purchases and choice to shop with us!
Any claims for damaged/defective items must be submitted within 2 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 2 weeks after the estimated delivery date. Claims deemed an error on the of our printer(s) part are covered at no expense to our customers.
If you notice an issue on the products or anything else on the order, please contact us immediately at firstname.lastname@example.org.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our warehouse facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our warehouse facility and you will be liable for the cost of a reshipment.
Returned Without Prior Confirmation - It is advised and required to contact us before returning any products. We do not refund orders for buyer’s remorse.
Size Exchanges: Size exchanges are offered as a courtesy on a case-by-case basis. Large orders will be subjected to a shipping and/or restock fee of at least $10. We do our best to be reasonably accommodating. However, we are a small business and must use our discretion when necessary. We assure we’ll do our absolute best to leave you satisfied with your decision to shop with The Black Table Co.
Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for:
1. the supply of goods that are made to the consumer's specifications or are clearly personalized;
2. sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons. Therefore, we reserves rights to refuse returns at its sole discretion.
This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.
The Black Table welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Black Table has not adhered to this Statement, please contact The Black Table at:
Woodson Legacy Group LLC
The Black Table Company
Philadelphia, PA 19139
Effective as of November 30, 2020